Allow customers to start text message conversations right from your phonetree greeting and or Streamline customer service and convert more leads. Plans start at just $39 per month!
Did you know 75% of customers prefer text message? Additionally, research shows an agent can service 6 customers via text message in the same time as a single phone call.
Stop missing calls, and better handle large call volume. The great thing about text message is the conversation can continue over time, isn't that the whole point of lead nurturing?
If your like most business you get the same questions often, set up templated messages to one click respond to questions.
This phone tree is 2 way text message enabled, by way of an integration into ZipWhip as the messaging platform.
"Thanks for calling Milwaukee Duffy Boats........."
Here is an example of a business using 1 way text messaging to deflect the most common inbound questions.
"Thanks for calling Bauhaus Brew Labs........."
Step1: Pick a local area code and upload a greeting.
"Thanks for calling xyz business, to start a text message conversation press 1, to make a reservation press 2, to talk to a live person press 3...."
Step 2: Chose action item(s)- Text with an agent, Text outbound link to menu, reservation link, directions, forward to agent(s).
Unlock the power of the 2 way text message conversation by connecting the phone tree to your choice of messaging platform.
Connect your phone tree to your favorite messaging platform and unlock the power of two way messaging, templates and auto replies
Connect your phone tree right into your ZipWhip Messaging Platform. We recommend this platform if you have multiple locations or business lines.
Great 2 -Way SMS product with opt in conversation messaging plugins on your website, all includes appointment reminders and review request post appointment.
There plans start at $25 per month. Connect your phone tree right into the SimpleTexting Messaging Platform.
Built for service based businesses. Awesome 2 way customer text platform and lead capture tool. Add a phone tree to funnel even more inbound leads.
Yes this is truly built for the business on the go or in the field. You put the phone tree, and even the outbound text messages on top of your cell phone. And if the customer "presses 3 to talk to a live agent" it will ring to a phone number of your choosing.
This is where this gets cool, you can plug phone tree into your favorite messaging software. Inbound callers can start a text message conversation right form the phone tree. We have one click integrations built into with ZipWhip, TomisChat, Simple Texting and many more coming soon.
This would be the out of the box product with no messaging partner integration. As an example "press 1 to reserve a table, 2 to place an online order or 3 to talk to a live person." You still can send outbound messages to streamline your customer service efforts, but not converse back and forth with customers.
Yes we can port the number into our system, or we can get you a new number in the area code of your choosing, it's entirely your choice.
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